Additional Services Needed
This option is designed for clients who have already selected a service and need to add additional services, fees, parties, addresses, or special handling to their assignment. It may also be used to submit a new service request when additional services are required beyond one of our standard service options.
Once your request and documents are received, OnPoint Process Services LLC will review the assignment, create the job, and issue an invoice for all applicable services and additional fees. Service will begin after the invoice has been paid in full, unless other billing arrangements have been approved in advance.
Available Additional Services
Additional services may include:
- Additional parties/individuals to be served
- Additional service addresses
- Additional service attempts
- Difficult or evasive service
- Rush or priority service upgrades
- After-hours, evening, weekend, or holiday attempts when available
- Wait-time or scheduled-location service
- Basic skip tracing
- Enhanced locate/skip-trace services
- Court filing and document pickup
- Document printing
- Large document packages
- Eviction and landlord/tenant document delivery
- Subpoenas, summonses, complaints and other legal documents
- Demand letters and legal notices
- Business and registered-agent service
- Out-of-state court documents requiring service in Ohio
- Special instructions or assignments requiring additional time, travel, documentation, or handling
Additional charges may apply depending on the number of recipients, number and location of addresses, travel distance, urgency, document volume, complexity of the assignment, and other special requirements.
Important Service Disclaimer
Payment is for professional service attempts and related services and does not guarantee successful service upon the intended recipient.
OnPoint Process Services LLC will make reasonable and diligent attempts in accordance with the service level purchased, applicable instructions, and applicable rules and law. However, successful service cannot be guaranteed because circumstances outside of our control may prevent completion.
A non-service may occur for many reasons, including the recipient no longer residing or working at the provided address; an incorrect, incomplete, or outdated address; the property being vacant; the recipient being temporarily unavailable; restricted or inaccessible buildings or communities; inability to obtain lawful access; the recipient actively avoiding service; insufficient identifying information; inability to reasonably identify or locate the intended recipient; the recipient being deceased, incarcerated, hospitalized, deployed, or otherwise unavailable; business closure or relocation; unsafe conditions; severe weather or emergencies; incorrect documents or service instructions; expiration of a service deadline; or other circumstances beyond OnPoint's reasonable control.
Fees are generally earned for the attempts, travel, time, documentation, and services performed and are not contingent upon successful service, subject to the specific terms of the assignment and any applicable law or agreement.
How It Works
Submit Request & Documents → OnPoint Reviews Assignment → Job Is Created → Invoice Is Issued → Client Pays Invoice → Service Begins
Please do not submit payment through this option until an invoice is issued unless specifically instructed by OnPoint Process Services LLC.